Privacy Policy

1. Introduction

Indus Instruments Pvt. Ltd. (Indus Powers) ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website indussolarpower.com and use our services.

By using our website, you consent to the data practices described in this policy. If you do not agree with the practices described in this policy, please do not use our website.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms or inquiry forms
• Request a quote or consultation
• Subscribe to our newsletter
• Contact us via email or phone
• Use our "Go Solar" form

This information may include:

• Name
• Email address
• Phone number (including WhatsApp number)
• Address and location (pin code, city)
• Company name (for commercial inquiries)
• Monthly electricity bill information
• Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Date and time of access

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide customer support
• To process your requests for quotes and consultations
• To send you information about our products and services
• To improve our website and user experience
• To analyze website usage and trends
• To comply with legal obligations
• To protect our rights and prevent fraud
• To send marketing communications (with your consent)

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and conducting our business
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
• With Your Consent: We may share information with your explicit consent

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to processing of your personal information
• Request restriction of processing
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: